Values for Civil Service – 2nd ARC

Values for Civil Service – 2nd ARC


In performing complex administrative tasks, a public servant employs a range of values as a means to guide his behaviour and actions. Externally, he should work as per the organisation’s value system. At times, two values may be contradicting. Eg. Rule of Law and Efficiency. Uncertainty regarding values may lead to ethical and decision making dilemmas. It may also affect an organisation’s work culture, reputation and create interpersonal problems.

Core civil service values (code of conduct) are:

  • Integrity – Quality of being honest and having strong moral principles. It is important to avoid conflict of interest.
  • Respect for law – Cardinal principle of governance. Decisions are made adhering to the law
  • Impartiality and Objectivity – Means acting solely based on the merit of the case. Evidence based decision making devoid of personal emotions, opinions etc
  • Political neutrality – Decision making should be independent of any political influence or favours. It should be governed by the aim of maximising public interest. It is important for building trust vis-à-vis the public
  • Compassion – To understand the sufferings of other. It is a universal virtue
  • Transparency and Accountability – For own actions and create such an environment for others as well (work culture)
  • Courage – To stand by the right decision and manage external pressures

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